Accessibility statement

What we have aimed for

The site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Every page uses real headings in order, landmarks for the header, navigation, main content and footer, a skip link, and text that can be resized to 200 percent without loss of content. Text colours were measured against their backgrounds for a contrast ratio of at least 4.5 to 1 (3 to 1 for large text and controls).

Everything that can be done with a mouse can be done with a keyboard: the menu, the questions and answers, the pressure check and the house drawing on the home page (their answers and six areas are real buttons) and every link. Keyboard focus is always visible. Motion is limited to short colour and underline transitions, and smooth scrolling is switched off when your device asks for reduced motion.

Photographs carry descriptions of what they show.

What has been tested

Before publication every page was rendered and read at desktop (1440 pixels) and phone (390 pixels) widths and checked for sideways scrolling. The interactive parts were tested with a mouse and with the keyboard. Automated checks confirmed one main heading per page, alt text on every image and valid structured data, and the main colour pairs were measured for contrast. A full audit with assistive technology has not yet been done.

Known limitations

• The site has not yet been tested by a screen-reader specialist. The structure has been built for screen readers, but that is not the same as an independent assessment.
• The house drawing on the home page is a picture with a text description; the detail in it is repeated in words beside it rather than being navigable inside the picture.
• The tables in the guides may scroll sideways on narrow phones.
• The Trustpilot website, which we link to, is run by another company and has its own accessibility statement.

If something does not work for you

Tell us and we will fix it or find another way to get you the information. Call 0333 567 2638 (Monday to Friday, 7:30am to 6:30pm). Everything on this site can also be explained over the phone by ADI's office team, and any quote or report can be provided in a format that suits you.